How to Fix NTFS FILE SYSTEM (0X00000024) BSOD on Windows 10 & 11

The error is often accompanied by a blue screen with technical details like:

*** STOP: 0x00000024 (0x00190000, 0x00000000F, 0x000000000, 0x82378E58)

If you see this, your system will restart automatically or prompt you to restart manually. Over time, frequent occurrences can lead to data loss if not resolved.

—

How to Fix NTFS_FILE_SYSTEM (0X00000024) BSOD

Below are the most effective methods to resolve this issue, starting with the simplest and progressing to more advanced solutions.

###

Method 1: Run System File Checker (SFC) and DISM

The first step is to repair corrupted system files using built-in Windows tools. These commands scan for errors in protected system files and restore them if needed.

• Open Command Prompt as Administrator:
  – Press Win + X, then select Terminal (Admin) or Command Prompt (Admin).
• Run System File Checker (SFC):

        sfc /scannow
      

  – Wait for the scan to complete. If no issues are found, proceed to DISM.

• Run Deployment Image Servicing and Management (DISM):

        dism /online /cleanup-image /restorehealth
      

  – This may take several minutes. Restart your PC afterward.

If the error persists, move to the next method.

—

###

Method 2: Run CHKDSK to Check for Disk Errors

CHKDSK scans your hard drive for bad sectors or corruption and attempts to fix them. If your system is stable enough, run it from an elevated Command Prompt:

• Open Command Prompt (Admin) as described above.
• Type the following command and press Enter:

        chkdsk C: /f /r
      

  – Replace C: with your system drive letter if needed.

• If prompted, schedule the scan for the next reboot by typing Y and restarting your PC.
• After rebooting, check the Event Viewer (Win + X > Event Viewer > Windows Logs > System) for any errors reported.

If CHKDSK finds unfixable errors, consider backing up your data and checking your hard drives health using manufacturer tools (e.g., CrystalDiskInfo).

—

###

Method 3: Update or Reinstall Problematic Drivers

Outdated or faulty drivers (especially for storage controllers, chipset, or network) can trigger this error. Heres how to update them:

• Open Device Manager:
  – Press Win + X, then select Device Manager.
• Expand these sections and look for warnings (yellow exclamation marks):
  • Disk drives
  • Storage controllers
  • Universal Serial Bus controllers
  • Other devices
• Right-click the problematic device and select “Update driver.” Choose “Search automatically for drivers”.
• If no updates are found:
  – Visit your motherboard or laptop manufacturers website to download the latest chipset/storage drivers.
  – Alternatively, use Windows Update (Settings > Windows Update > Check for updates).
• Reinstall the driver (if needed):
  – Right-click the device, select “Uninstall device” > “Delete the driver software”, then restart your PC. Windows will reinstall it automatically.

—

###

Method 4: Test Your RAM and Hard Drive

Faulty memory or a failing hard drive can cause NTFS corruption. Use these tools to diagnose:

• Test RAM with Windows Memory Diagnostic:
  – Press Win + R, type mdsched.exe, and run the tool.
  – Select “Restart now and check for problems”.
  – If errors are found, replace your RAM or test each stick individually.
• Check Hard Drive Health:
  – Use third-party tools like CrystalDiskInfo to monitor S.M.A.R.T. status.
  – If your SSD/HDD is failing, back up data immediately and replace it.

—

###

Method 5: Disable Fast Startup (If Applicable)

Fast Startup can sometimes cause file system issues. To disable it:

• Open Control Panel > Power Options.
• Click “Choose what the power buttons do”, then “Change settings that are currently unavailable” (requires admin rights).
• Uncheck Turn on fast startup (recommended) and save changes.
• Restart your PC.

—

###

Method 6: Perform a Clean Boot to Identify Software Conflicts

Third-party software or services may interfere with the file system. A clean boot starts Windows with minimal drivers:

• Press Win + R, type msconfig, and open System Configuration.
• Go to the Services tab, check Hide all Microsoft services, then click Disable all.
• Go to the Startup tab, click Open Task Manager, and disable all startup items.
• Restart your PC. If the BSOD doesnt appear, a third-party program is likely the cause. Re-enable services/startup items one by one to identify the culprit.

—

###

Method 7: Check for Overheating (Laptops/Small PCs)

Overheating can cause temporary file system errors, especially on laptops. Ensure:

• Vents and fans are clean.
• Your laptop is on a hard, flat surface (not your bed or couch).
• Use software like HWMonitor to check CPU/GPU temperatures during stress tests.

—

###

Method 8: Last Resort Reset Windows (Keep Files)

If all else fails, a reset may be necessary. This keeps your personal files but reinstalls Windows:

• Go to Settings > Update & Security > Recovery.
• Under Reset this PC, choose Keep my files and follow the prompts.
• After reset, update drivers and monitor for further issues.

—

FAQ About NTFS_FILE_SYSTEM (0X00000024) BSOD

###

Will this error delete my files?

No, the BSOD itself doesnt delete files, but frequent crashes or a failing hard drive can lead to data loss. Always back up important files if you suspect hardware failure.

###

Can I prevent this error in the future?

• Avoid sudden shutdowns: Use proper shutdown procedures (e.g., Win + X > Shut down or sign out).
• Update drivers and Windows regularly: Enable automatic updates (Settings > Update & Security > Windows Update).
• Use a UPS (Uninterruptible Power Supply) for home setups to protect against power surges.
• Monitor disk health: Tools like CrystalDiskInfo can alert you to failing drives early.
• Avoid third-party disk tools unless from trusted sources, as they may cause more harm than good.

###

Is this error related to my SSD?

Yes! SSDs can also suffer from NTFS corruption due to firmware bugs or controller issues. Update your SSDs firmware if supported by the manufacturer.

###

Why does CHKDSK sometimes say “Access Denied”?

This happens when Windows locks system files during the scan. Run CHKDSK from a bootable USB (e.g., Windows installation media) for full access:

• Boot from a USB, go to Troubleshoot > Advanced options > Command Prompt.
• Run:

        chkdsk C: /f /r
      

###

Should I replace my hard drive if this error occurs?

If CHKDSK reports bad sectors or S.M.A.R.T. data shows failures, your drive may be degrading. Back up data immediately and consider replacing it to avoid further issues.

—

Final Notes

The NTFS_FILE_SYSTEM (0x00000024) BSOD is usually fixable with the methods above, but if the issue persists, hardware failure (RAM, SSD/HDD) may be the root cause. Start with SFC/DISM and CHKDSK, then progress to driver updates or a clean boot. If youre uncomfortable with command-line tools, Windows built-in troubleshooters (Settings > Update & Security > Troubleshoot) can guide you through basic repairs.

If the problem continues after trying all steps, consult a professional technician or Microsoft Support for hardware diagnostics. Always back up your data regularly to prevent loss from unexpected crashes.

Last Updated: December 13, 2025

Tested on: Windows 10 (22H2) & Windows 11 (23H2)