ntfs.sys Blue Screen Fix Guide (Windows 10/11)

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How to Fix the ntfs.sys Blue Screen Error in Windows 10/11

The ntfs.sys blue screen error is one of the most common causes of crashes on Windows, often resulting in a “Blue Screen of Death” (BSOD). This file is part of the NT File System driver and plays a crucial role in managing data storage. When it fails, your system may freeze or restart unexpectedly, leading to data loss if not addressed promptly.

What Is ntfs.sys?

The ntfs.sys file is a core component of Windows responsible for handling NTFS (New Technology File System) operations. It manages disk reads, writes, and file system integrity. If this driver encounters corruption or conflicts with other software, it can trigger a BSOD with an error message like:

CRITICAL_STRUCTURE_CORRUPTION
IRQL_NOT_LESS_OR_EQUAL
PAGE_FAULT_IN_NONPAGED_AREA

Common Causes of ntfs.sys BSOD

Several factors can lead to this issue:

  • Corrupted system files or registry entries.
  • Faulty hardware (RAM, hard drive, or SSD).
  • Outdated or incompatible drivers (especially disk-related ones).
  • Malware or virus infections affecting system stability.
  • Improper shutdowns or sudden power loss during file operations.
  • Third-party software conflicts, especially antivirus or disk utilities.

Step-by-Step Fixes for ntfs.sys BSOD

Method 1: Run System File Checker (SFC) and DISM

Corrupted system files are a leading cause of this error. Use built-in tools to repair them:

  • Open Command Prompt as Administrator:
    • Press Win + X, then select Terminal (Admin) or Command Prompt (Admin).
  • Run the following commands one by one, pressing Enter after each:
    • DISM /Online /Cleanup-Image /RestoreHealth
    sfc /scannow
  • Wait for both processes to complete (this may take several minutes). Restart your PC afterward.

Method 2: Check and Repair Disk Errors with CHKDSK

If the issue stems from disk corruption, run CHKDSK to scan and fix errors:

  • Open Command Prompt as Administrator.
  • Type the following command (replace C with your system drive if needed):chkdsk C: /f /r /x
  • Press Enter. If prompted, type Y to confirm and restart your PC for the scan.

Method 3: Update or Roll Back Drivers

Outdated or conflicting drivers can trigger BSODs. Update them manually:

  • Press Win + X, then select Device Manager.
  • Expand Disk drives and right-click your storage device.
  • Select Update driver. Choose Search automatically for drivers.
  • If the issue persists, try rolling back the driver:
    • Right-click the same device, select Properties, then Driver.
    • Click Roll Back Driver if available.

Method 4: Disable Antivirus Temporarily

Some security software interferes with system drivers. Test this by:

  • Open your antivirus programs settings.
  • Disable real-time protection or schedule a scan to run later.
  • Restart your PC and check if the BSOD reappears.

Method 5: Check for Hardware Issues

Faulty RAM or storage can cause ntfs.sys errors. Test with these steps:

  • Run Windows Memory Diagnostic:
    • Search for Windows Memory Diagnostic, open it, and select Restart now and check for problems.
  • For hard drives/SSDs, use manufacturer tools (e.g., Seatool) to scan for bad sectors.

Method 6: Perform a Clean Boot

A clean boot helps identify software conflicts:

  • Press Win + R, type msconfig, and press Enter.
  • Go to the Services tab, check Hide all Microsoft services_, then click Disable all.
  • Switch to the Startup tab, click Open Task Manager, and disable all startup items.
  • Restart your PC. If no BSOD occurs, re-enable services/apps one by one to isolate the culprit.

Method 7: Restore System or Reinstall Windows (Last Resort)

If all else fails, reset your system:

  • Back up important files.
  • Go to Settings > Update & Security > Recovery, then Reset this PC.
  • Choose Keep my files_ if possible, or Remove everything for a clean install.

FAQ About ntfs.sys BSOD

Q: Will fixing ntfs.sys delete my data?

A: No. Methods like SFC, DISM, and CHKDSK are safe and wont delete files unless you choose to reset Windows.

Q: How often should I check for driver updates?

A: Monthly or after major Windows updates to avoid conflicts.

Q: Can a failing SSD cause this error?

A: Yes. A degraded SSD with bad sectors can trigger ntfs.sys crashes. Use manufacturer tools to monitor health.

Q: Why does the BSOD happen randomly?

A: Random crashes often indicate hardware issues (e.g., overheating, failing RAM) or deep system corruption requiring a clean install.

Prevent Future ntfs.sys Errors

To avoid recurrence:

  • Regularly update Windows and drivers.
  • Avoid abrupt shutdowns; use proper power management.
  • Scan for malware monthly with trusted software.
  • Monitor disk health using tools like CrystalDiskInfo.

By following these steps, you can resolve most ntfs.sys BSODs and restore system stability. If the issue persists, consult Microsoft Support or a technician for hardware diagnostics.

Last Updated: December 13, 2025

Tested on: Windows 10 (22H2) & Windows 11 (23H2)

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