Fixing 0x0000000B NO_EXCEPTION_HANDLING_SUPPORT Stop Code on Windows 10 & 11 – Step by Step

Short Answer

The stop code 0x0000000B, also known as NO_EXCEPTION_HANDLING_SUPPORT, indicates a critical system error in Windows 10 and 11. This Blue Screen of Death (BSOD) occurs when the operating system fails to handle an exception properly, often due to hardware issues, driver conflicts, or corrupted system files. While this error can be frustrating, it is usually fixable with the right steps.

Overview

The stop code 0x0000000B NO_EXCEPTION_HANDLING_SUPPORT appears when Windows encounters an unhandled exception during execution. This typically means that a driver or system component has caused an error that Windows cannot recover from, leading to a sudden crash and the display of this stop code. Unlike some other BSOD errors, this one is not always related to memory issues but can stem from various hardware or software problems.

Common Causes

The following are common reasons why you might encounter the 0x0000000B error:

• Faulty or incompatible hardware drivers, especially those related to storage devices (SSD/HDD) or network adapters.
• Corrupted system files due to improper shutdowns, malware, or disk errors.
• Hardware issues such as failing RAM modules or overheating components.
• Outdated or corrupted Windows kernel or memory management drivers.
• Incompatible or buggy third-party software that interferes with system processes.

Fix Methods

Method 1: Run System File Checker (SFC) and DISM

The first step is to check for corrupted system files. Windows includes built-in tools like System File Checker (SFC) and Deployment Image Servicing and Management (DISM) that can scan and repair these files.

Open Command Prompt as Administrator:

Win + X

Select “Terminal (Admin)” or “Command Prompt (Admin)”.

Run the SFC scan:

sfc /scannow

Wait for the process to complete. If no issues are found, proceed with DISM.

Run the DISM scan:

DISM /Online /Cleanup-Image /RestoreHealth

This may take a while, but it will repair any corrupted system files. Restart your computer afterward to see if the issue persists.

Method 2: Update or Reinstall Drivers

Outdated or incompatible drivers are a frequent cause of this BSOD error. Focus on updating or reinstalling drivers for storage devices (SSD/HDD) and network adapters, as these are often involved in such errors.

Open Device Manager:

Win + X

Select “Device Manager”.

Expand the “Disk drives” or “Storage controllers” section to identify your SSD/HDD. Right-click on the device and select “Update driver”. Choose the option to search automatically for updated driver software.

If updating doesn’t resolve the issue, try reinstalling the driver:

Right-click on the device again and select “Uninstall device”. Check the box for “Delete the driver software for this device” if available. Restart your computer, and Windows will automatically reinstall the driver.

For network adapters, follow a similar process in the “Network adapters” section of Device Manager.

Method 3: Check for Hardware Issues

Hardware problems can also trigger this stop code. Begin by testing your RAM modules to ensure they are functioning correctly.

Run Windows Memory Diagnostic:

Win + R

Type “mdsched” and press Enter.

Choose one of the two options (Recommended or Quick) and restart your computer. The tool will scan for memory errors and report any findings.

If RAM issues are detected, replace the faulty module(s). Additionally, ensure that your system is not overheating by cleaning dust from vents and checking fan performance.

Method 4: Perform a Clean Boot

A clean boot helps identify whether third-party software is causing conflicts with Windows. This involves starting your computer with only essential drivers and services enabled.

Open Task Manager:

Ctrl + Shift + Esc

Go to the “Startup” tab, select each non-Microsoft application one by one, and click “Disable”. Restart your computer afterward.

If the issue persists after disabling startup applications, proceed with a clean boot using System Configuration:

Press Win + R, type “msconfig”, and press Enter. Go to the “Services” tab, check “Hide all Microsoft services,” then click “Disable all”. Navigate to the “Startup” tab, click “Open Task Manager,” and disable any remaining non-Microsoft applications. Restart your computer.

Monitor your system for further BSOD errors during the clean boot. If it runs without issues, gradually re-enable third-party services and applications one by one to pinpoint the culprit.

Method 5: Check Disk Health

Corrupted or bad sectors on your storage drive can also lead to this error. Use the built-in CHKDSK tool to scan and repair disk issues.

Press Win + X, then select “Command Prompt (Admin)” or “Terminal (Admin)”. Type the following command and press Enter:

chkdsk C: /f /r

Replace “C:” with your system drive letter if necessary. This will schedule a disk scan on the next restart.

Restart your computer to initiate the scan. If errors are found, Windows will attempt to repair them automatically. Follow any additional prompts if required.

Method 6: Roll Back or Update Windows

If this error started occurring after a recent Windows update, it might be due to a bug in the new version. Consider rolling back the update or waiting for a more stable release.

Press Win + R, type “msconfig”, and press Enter. Go to the “Tools” tab, select “System Restore,” and click “Launch”. Follow the prompts to restore your system to a previous state before the issue began.

Alternatively, if you are using an older version of Windows that is no longer supported, consider upgrading to a newer build or version. Ensure that your hardware meets the requirements for the latest updates.

FAQ

What does 0x0000000B NO_EXCEPTION_HANDLING_SUPPORT mean?

This stop code indicates that Windows encountered an exception (like a driver or hardware error) but couldn’t find the proper way to handle it, leading to a crash. It is often related to storage drivers or system file corruption.

Is this error caused by RAM issues?

While RAM problems can trigger this BSOD, not all cases are memory-related. It may also stem from driver conflicts, disk errors, or other hardware issues like overheating.

How often should I run SFC and DISM?

Running these tools occasionally (e.g., once every few months) can help maintain system stability. However, if you encounter frequent BSODs, running them more frequently may be necessary until the issue is resolved.

Can third-party software cause this error?

Yes, incompatible or buggy third-party applications (especially those related to hardware or system processes) can lead to this stop code. A clean boot helps identify such culprits.

What if the issue persists after trying all fixes?

If none of the above methods work, consider checking your hardware for physical damage or consulting a professional technician. It might also be helpful to test your system with a different storage drive (if possible) to rule out disk-related problems.

Conclusion

The stop code 0x0000000B NO_EXCEPTION_HANDLING_SUPPORT can be caused by various factors, including driver issues, corrupted system files, or hardware problems. By following the step-by-step methods outlined above, you should be able to resolve this error and prevent future occurrences. If the problem persists despite your best efforts, it may require deeper diagnostics or professional assistance.

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Last Updated: December 07, 2025
Tested on: Windows 10 (22H2) & Windows 11 (23H2)