Fixing NO EXCEPTION HANDLING SUPPORT (0X0000000B) Stop Code on Windows 10 & 11 – Step by Step

Fixing NO EXCEPTION HANDLING SUPPORT (0X0000000B) Stop Code on Windows 10 & 11 Step by Step

The NO EXCEPTION HANDLING SUPPORT (0X0000000B) stop code, also known as a Blue Screen of Death (BSOD), is an error that occurs when Windows encounters a critical system failure. This error typically appears during startup or while running applications and can be caused by hardware issues, corrupted system files, or problematic drivers. While frustrating, this issue is often resolvable with the right troubleshooting steps. Below, well guide you through identifying the cause and applying effective fixes to resolve it.

What Causes the NO EXCEPTION HANDLING SUPPORT (0X0000000B) Error?

The 0x0000000B error can occur due to several reasons, including:

• Corrupted system files: Damage to critical Windows components or drivers.
• Faulty hardware, such as RAM, hard drives, or graphics cards.
• Outdated or incompatible drivers, especially for hardware like GPUs or network adapters.
• Malware or virus infections that interfere with system stability.
• Overheating or power issues affecting system performance.
• Incompatible software or recent Windows updates causing conflicts.

If youre experiencing this error, follow the steps below to diagnose and fix it systematically.

Step 1: Check for Recent Changes

Before diving into technical fixes, review any recent changes to your system:

• Did the error start after installing new hardware or software?
• Has a Windows update been installed recently?
• Is your system overheating or experiencing power fluctuations?

If you can pinpoint a specific change, roll back drivers or uninstall problematic software to see if the issue resolves.

Step 2: Run System File Checker (SFC) and DISM

The System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tools repair corrupted system files that may trigger the error. Follow these steps:

• Open Command Prompt as Administrator:
  – Press Win + X, then select Terminal (Admin) or Command Prompt (Admin).
• Run SFC Scan to check for system file corruption:

  
sfc /scannow

  – Wait for the scan to complete. If errors are found, they will be repaired automatically.

• Run DISM to repair Windows image (if SFC doesnt resolve the issue):

  
DISM /Online /Cleanup-Image /RestoreHealth

  – This may take several minutes. Restart your PC afterward.

If these tools report no issues, proceed to the next steps.

Step 3: Check for Hardware Issues

The error can stem from faulty hardware. Test the following:

• RAM (Memory): Use Windows Memory Diagnostic to check for errors.
  – Press Win + R, type mdsched.exe, and run the tool. Select Restart now and check for problems.
  – If errors are detected, consider reseating RAM or testing with a different stick if you have multiple modules.
• Hard Drive Health: Run CHKDSK to scan for disk errors:
  – Open Command Prompt as Admin and run:

  
chkdsk C: /f /r

  – Replace C: with your system drive letter if needed. Restart when prompted.

• Overheating: Use third-party tools like HWiNFO to monitor temperatures during stress tests.

Step 4: Update or Reinstall Drivers

Outdated or conflicting drivers are a common cause of this error. Focus on these components:

• Graphics Driver: Update your GPU driver via:
  – NVIDIA GeForce Experience (for NVIDIA GPUs)
  – AMD Adrenalin Software (for AMD GPUs)
  – Windows Update (Settings > Update & Security > Windows Update).
• Chipset and Network Drivers: Download the latest versions from your motherboard manufacturers website.
• Roll Back Drivers if the issue started after an update:
  – Press Win + X, select Device Manager.
  – Expand the relevant category (e.g., Display adapters), right-click the driver, and choose Properties > Driver > Roll Back Driver.

Step 5: Test for Malware and System Stability

A malware infection or unstable system can trigger this error. Run these steps:

• Scan for Malware using Windows Defender:
  – Open Windows Security > Virus & threat protection > Quick scan.
  – For deeper scans, use Microsofts free malware removal tool.
• Check for Disk Errors using third-party tools like CrystalDiskInfo or HD Tune.

Step 6: Perform a Clean Boot to Isolate Software Conflicts

A clean boot starts Windows with minimal drivers and services, helping identify if third-party software is causing the issue:

• Press Win + R, type msconfig, and open System Configuration.
• Go to the Services tab, check Hide all Microsoft services_, then click Disable all.
• Go to the Startup tab, click Open Task Manager_, and disable all startup items.
• Restart your PC. If the error doesnt occur, a third-party app is likely the culprit. Re-enable services/apps one by one to identify the offender.

Step 7: Restore System or Reset Windows (Last Resort)

If the error persists, consider these advanced steps:

• System Restore: If you have a restore point before the issue started:
  – Search for Create a restore point, go to System Protection > System Restore_, and follow the prompts.
• Reset Windows (if all else fails):
  – Go to Settings > Update & Security > Recovery > Reset this PC > Remove everything > Cloud download.
- Backup important files first, as this will erase your data.

FAQ: Common Questions About the NO EXCEPTION HANDLING SUPPORT Error

Q: Will a factory reset fix this error permanently?

A: A factory reset can resolve deep-seated issues, but if hardware is faulty (e.g., RAM or GPU), the problem may return. Test your system afterward to confirm stability.

Q: Can I prevent this error in the future?

A: Yes! Regularly update drivers, scan for malware, and avoid overclocking hardware without proper cooling. Use Windows Update and monitor system health with tools like HWiNFO.

Q: Is this error related to my antivirus software?

A: Rarely, but some security suites (e.g., third-party antivirus) can trigger BSODs. Try disabling it temporarily in a clean boot test.

Q: Why does the error appear during startup?

A: This often indicates a driver or system file issue loading critical components. Running SFC/DISM or updating drivers usually resolves it.

Final Notes

The NO EXCEPTION HANDLING SUPPORT (0X0000000B) error is rarely permanent, and most users resolve it with the steps above. Start with basic fixes like SFC/DISM, then progress to hardware checks or clean boots if needed. If the issue persists, consult manufacturer support for hardware-specific guidance. For persistent problems, consider professional diagnostics.

If you found this guide helpful, share it to assist others facing the same challenge! Let us know in the comments if youd like additional details on any step.

Last Updated: December 13, 2025

Tested on: Windows 10 (22H2) & Windows 11 (23H2)